FACTS
All payments are administered via the tuition payment service, FACTS Tuition Management Service, which adheres to stringent standards of security and confidentiality. It is imperative that all families complete the mandatory FACTS registration, irrespective of the payment method, including those opting for full payment by check.
Please access your FACTS account by typing www.factsmgt.com directly into their browser or by using one of our secure mobile apps.
Tuition Payment Information
FACTS processes monthly payments on either the 1st or 15th of each month through automatic electronic debits and transfers these payments to the school’s financial institution. Payments for the school year begin in June and end in May.
FACTS payments can also be made by credit card; however, a convenience fee of approximately 2.95% applies. FACTS charges a fee of $50 annually, payable in June for monthly payments - this fee is waived for families on the one-time payment option paying in full in June.
Request for delays in automatic payment withdrawal date must be emailed at least 5 business days prior to the scheduled FACTS withdrawal date and approved by the school principal. Please email rmalvaso@smsva.org with this request.
Incidental Charges Payment Information
Please ensure that you enroll in AutoPay for billing of future incidental fees (milk, Extended Care, etc.). Double-check the financial account linked to your FACTS AutoPay to verify it is correct. Many families have more than one financial banking account in FACTS, so please select the correct account from which you want these incidental payments pulled. Late fees can be applied if you are not enrolled in AutoPay and miss a payment.
Delinquent Payments
If FACTS payments are unable to pull due to insufficient funds or an expired credit card, FACTS will re-attempt to pull approximately 15 days from the original payment date, and you may also be assessed a $30 returned payment fee for each attempt that is returned.
Questions
Please see FACTS FAQs here.
Questions regarding your FACTS account can be directed to:
FACTS Parents Helpline: 1-866-441-4637
or Rebekah Malvaso in our Business Office at rmalvaso@smsva.org
If you have forgotten your username or password, please request a reset from the system here.